Update on Mammography Services at the Diagnostic Center at Winchester Medical Center
About
Valley Health has temporarily suspended mammography services at the Diagnostic
Center at Winchester Medical Center, effective August 31, 2019. Mammography
services at other Valley Health facilities remain open.
A recent external review of the mammography program at the Diagnostic Center
by the American College of Radiology (ACR) raised concerns about the quality
of our mammogram images.
It is important to note these findings do not necessarily mean that the
results of any individual mammogram were inaccurate, but it does mean
patients may need to have their mammograms re-evaluated.
We understand this news may raise questions for you. We apologize for not
having all of the answers today. We are coordinating with the U.S. Food
and Drug Administration (FDA) to identify who may have been affected by
this issue and will provide additional information to patients as soon
as possible.
Obviously, this is not in accordance with the high standards we have set
for the quality of care at Winchester Medical Center and throughout our
health system. Our utmost concern at all times is the health and safety
of our patients.
Winchester Medical Center has submitted an improvement plan to address
the opportunities, which has been accepted by the ACR and includes additional
training and reviewing standards to assure Valley Health is providing
the highest quality services to our patients. Our mammography technologists
and radiologists are working closely with both the ACR and the FDA to
resolve the situation.
No other services at the Diagnostic Center are affected and all services,
including mammography, are continuing at Valley Health’s five other
imaging locations. This temporary disruption does not affect patients
who are in need of a biopsy or who are preparing for surgery.
If you have questions or need more information, please call 888-441-5294.
For Patients Who Have Existing Mammogram Appointments
Until Winchester Medical Center resumes mammography services, we are working
with patients to reschedule their appointments at one of our other Valley
Health facilities.
-
If you have an appointment for a screening mammogram: We encourage you to reschedule your appointment at one of Valley Health’s
other locations, or at Progressive Radiology in Winchester, Radiology
Imaging Associates at Lansdowne or Radiology Imaging Associates at Sterling.
-
If you have an appointment for a diagnostic mammogram: You will be contacted by a Valley Health employee who will help you reschedule
your mammogram at another Valley Health location, or at Progressive Radiology
in Winchester, Radiology Imaging Associates at Lansdowne, or Radiology
Imaging Associates at Sterling.
To reschedule appointments, please call 888-441-5294.
Valley Health Mammography Locations
HAMPSHIRE MEMORIAL HOSPITAL
363 Sunrise Boulevard
Romney, WV 26757
(304) 822-4561
PAGE MEMORIAL HOSPITAL
200 Memorial Drive
Luray, VA 22835
(540) 743-4561
SHENANDOAH MEMORIAL HOSPITAL
759 S. Main Street
Woodstock, VA 22664
(540) 459-1100
WAR MEMORIAL HOSPITAL
1 Healthy Way
Berkeley Springs, WV 25411
(304) 258-1234
WARREN MEMORIAL HOSPITAL
1000 N. Shenandoah Avenue
Front Royal, VA 22630
(540) 636-0300
Independent provider locations
If you wish to use an independent provider, please work through the Valley
Health representative who contacts you, or call the Patient Answer Line
888-441-5294. Please do not contact these providers directly.
PROGRESSIVE RADIOLOGY, WINCHESTER
1867 Amherst Street
Suite 103
Winchester, Virginia 22601
(540)-931-0139
RADIOLOGY IMAGING ASSOCIATES AT LANSDOWNE
19455 Deerfield Avenue
Suite 102
Lansdowne, VA 20176
(703) 858-0001
RADIOLOGY IMAGING ASSOCIATES AT STERLING
4 Pidgeon Hill Drive
Sterling, VA 20165
(703) 450-5800
The safety of our patients – who in this case include our family,
friends and neighbors – continues to be our top priority. We apologize
to our mammography patients, their families and the community for what
has happened.
Being the primary provider of healthcare in our community for generations
comes with a great responsibility, and you can rest assured that Valley
Health will continue to do everything it can to maintain the trust of
all we are privileged to serve.
If you have questions or need more information, please call 888-441-5294.
Frequently Asked Questions
Q. How long will the closure be in effect/when will services resume?
A: We are working diligently to resolve this issue so that we can continue
to offer high quality services to our community. However, until we resume
operations, mammography services at the Diagnostic Center will remain
unavailable.
Q. I am due for my yearly mammogram during the closure, what should I do?
A: We’re glad you’re staying on top of your preventive health
screenings. Unfortunately, we are not scheduling patients at WMC Diagnostic
Center at this time. We’re happy to schedule your appointment at
one of the five other imaging facilities within our health network.
Q. I had a mammogram scheduled during the closure, when will I be able
to reschedule?
A: On a temporary basis, we are not scheduling mammography appointments at
WMC Diagnostic Center at this time. We’re happy to schedule your
appointment at one of our facilities within our health network.
Q. I had a mammogram at a Valley Health facility in the past, how do I
know if my results were accurate?
A: Although the American College of Radiology raised concerns about the technical
quality of our mammograms, this does not necessarily mean that the results
of your mammogram were inaccurate. We understand this news may raise questions
for you. We apologize for not having all of the answers today. We are
coordinating with the U.S. Food and Drug Administration (FDA) to identify
who may have been affected by this issue and will provide additional information
to patients as soon as possible.
Q. Which other Valley Health locations mammograms?
A: We offer mammography services at these Valley Health locations:
HAMPSHIRE MEMORIAL HOSPITAL
363 Sunrise Boulevard
Romney, WV 26757
(304) 822-4561
PAGE MEMORIAL HOSPITAL
200 Memorial Drive
Luray, VA 22835
(540) 743-4561
SHENANDOAH MEMORIAL HOSPITAL
759 S. Main Street
Woodstock, VA 22664
(540) 459-1100
WAR MEMORIAL HOSPITAL
1 Healthy Way
Berkeley Springs, WV 25411
(304) 258-1234
WARREN MEMORIAL HOSPITAL
1000 N. Shenandoah Avenue
Front Royal, VA 22630
(540) 636-0300
Last Updated 9/16/2019